Shipping

• Why don't I see any tracking updates for my order?
• Standard Order Shipping Delay
• US Shipping Options and Information
• How do I track my order?
• Direct from Manufacturer FAQ
• How do I qualify for Free Shipping?

See all 17 articles

Returns

• Start A Return
• What is your return policy?
• Can I get a refund on my Visa/MasterCard Gift Card?
• How do I return an item?
• Are there return shipping costs?
• What are Final Sale items?

See all 23 articles

Placing an Order

• What is my "Phone Order ID"?
• What are my payment choices?
• How does the 3% instant credit work?
• How do I use my store credit?
• Can I change or cancel my order once it has been placed?
• How do I use my wish list?

See all 16 articles

International Orders

• International Shipping
• International Ordering
• International Return Policy
• International Shopping FAQ