We are happy to accept returns within 30 days in new and unused condition. See our full return policy here.
Return Using Our Cost-Effective Label ($4.99):
You will receive a link to print the return label when you generate your RA number. The $4.99 cost of the return label will be deducted from your refund when we process your return.
How to Generate Your Return Authorization (RA) Number:
1. Log into your account.
2. Click on "Order Details" of the order you wish to return.
3. Select "START RETURN" in the right corner of your order details screen.
4. Select the items you would like to return.
5. Select your refund method from either store credit or your original form of payment.*
*If you purchased with a Visa/MasterCard Gift Card, we recommend choosing a store credit refund.
6. Click "Process Return". A link to print this label will be displayed. The link will also be emailed to you.
Additionally, you will receive return instructions in a separate return confirmation email.
To ensure accuracy and speed in processing your return, please include only one Return Authorization per return package/return label.
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