Orders received by 6:00 PM EST Monday - Friday, are typically shipped the same day*. Orders placed after 6:00 PM EST will ship the following business day (weekends and holidays are not counted as business days). Please check the item description on the product page for specific information on its shipping time; certain large/heavy and custom items cannot be expedited.

You can confirm your order status by accessing your Account page and clicking "My Orders".

*Orders are subject to credit approval and processed only after a billing address, and other billing information, has been verified. Please note, incorrect billing or credit card account information for an order can delay processing and delivery. In these cases, SwimOutlet customer service will attempt to contact you, using the information provided at the time of purchase. If we are unable to reach you after our initial attempt, we may cancel your order and notify you via email.