Domestic return shipping costs to our facility are $4.99 per package if you choose to generate a Return Label from SwimOutlet. The $4.99 fee will be deducted from your refund upon receipt of your return.
Misplaced your label? You can reprint or request a return label from your Account Page. Log in and got to Start a Return to view our current pending return order(s).
- If you requested a return label when generating your RA#, you will see the option to "Print Return Label".
- If you DID NOT request a return label while generating your RA#, you will see the option to "Request Return Label".
If you choose to ship your return via another method, we strongly recommend that you use a trackable and/or insured method such as USPS with Delivery Confirmation, Insured Mail, FedEx, UPS or DHL.
For Direct from Manufacturer Items please check out our Direct from Manufacturer FAQ here.
For International Returns please check out our International Returns FAQ here.