# Why was my order returned to your facility?

> When a package is deemed undeliverable by the courier the parcel will be redirected back to the original shipper Common reasons for packages being marked retu

Source: https://support.swimoutlet.com/en_us/why-was-my-order-returned-to-your-facility-SJxzBMfS6

Last updated: 2023-12-01T23:29:26.299Z

If your package can't be delivered due to reasons like address typos, P.O. Box for Next Day shipping, incorrect zip code, or missing apartment/suite number, it'll be sent back to us. Don't worry, just reach out to our friendly customer service, and we'll help you with reshipping. Please note that there may be additional shipping fees if we need to correct the address.