# Why was my custom design rejected?

> Designs are commonly rejected due to  the quality of the artwork file  size of logo on item  logo placement  Please review  heat press and embroidery guideli

Source: https://support.swimoutlet.com/en_us/why-was-my-custom-design-rejected-SkepPzzrp

Last updated: 2023-12-07T20:21:30.900Z

Designs are commonly rejected due to

*   the quality of the artwork file
*   size of logo on item
*   logo placement

Please review [heat press and embroidery guidelines](http://www.swimoutlet.com/helpcenter/articles/205938856-Custom-Design-Helpful-Tips) for color limitations and logo sizes.

If you need help with artwork or have questions about a rejected design, please contact our Team Division at Teams@swimoutlet.com or 1-80046-7132 M- F 6am- 5pm PST.