# What is your Price Match Guarantee?

> Get refunded the price difference if your item goes on sale within 7 days or find it cheaper elsewhere. SwimOutlet's Price Match Guarantee covers competitor mat

Source: https://support.swimoutlet.com/en_us/what-is-your-price-match-guarantee-S1ajNzGHa

Last updated: 2026-02-02T17:04:38.239Z

We guarantee you're getting the best value when shopping with SwimOutlet. If you find the same item for less elsewhere, or if our price drops after your purchase, **we'll match that lower listed price**.

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## Two Ways to Get Price Matches

### Competitor Price Match

Found the same item cheaper at an authorized US Based retailer? We'll match their price.

### SwimOutlet Price Drop Protection

If your SwimOutlet purchase goes on sale within **7 days**, we'll refund the difference.

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## Requirements

**For all price matches:**

*   Request within **7 days** of purchase (or before ordering)
*   Item must be identical (brand, model, color, size)
*   Competitor must be an authorized US Based retailer with item in stock
*   The price must be the list price on the item page; promotional codes and lower prices that apply only after being added to a shopping cart do not count
*   No membership prices or auction sites

**What's excluded:**

*   Clearance or final sale items
*   Items purchased over 7 days ago
*   Marketplace sellers (eBay, Amazon third-party)
*   Custom/team store product

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## How to Request

**Contact Customer Service with:**

*   **Competitor match:** Link to competitor's product page
*   **Price drop:** Your SwimOutlet order number

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## Frequently Asked Questions

### Will you refund me if an item I bought goes on sale?

**Yes!** Contact us within 7 days with your order number and we'll refund the price difference.

### Can I get a price match after I already purchased?

Yes, both competitor matches and SwimOutlet price drops can be requested within 7 days of purchase.

### How long do refunds take?

Price match refunds are processed within 1-2 business days and appear on your payment method in 3-5 days.

### Do you match sale prices from other websites?

Yes, as long as they're authorized US Based retailers with the item in stock, and the sale price is clearly listed on the item page (no promo codes or in-cart price adjustments). We don't match auction sites or marketplace sellers.

### What if I bought a clearance item that goes on sale?

Clearance and final sale items are excluded from our price match guarantee.

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## Need Help?

**[Contact Customer Service](https://support.swimoutlet.com/)**

**Quick tip:** Have your order number and competitor link ready for faster service.