# How can I unlock my account?

> If your account has been locked for excessive log in attempts please wait 30 minutes for your account to be unlocked then click  Forgot your password  to r

Source: https://support.swimoutlet.com/en_us/how-can-i-unlock-my-account-rkRgSGzrp

Last updated: 2024-02-16T02:47:22.676Z

If your account has been locked for excessive log in attempts, please wait 30 minutes for your account to be unlocked, then click "[Forgot your password?](https://www.swimoutlet.com/login_sendpass.asp)" to reset your password before attempting to log in again.

If your account is still locked after 30 minutes or you need immediate assistance, please [contact us](https://support.swimoutlet.com/en_us/HJHXrfzrT).